EIAT Programme

Download final programme in pdf format

Friday, 26 September, Day 1 of EIAT        

15.00  – 16.30 Congress Centre MASTER at Novi Sad Fair

Congress Center Master – EIAT stakeholder meeting
Audience: Deans, Vice Deans, industry stakeholders, Government representatives, USAID and EIAT invited speakers.
Moderator: Milan Ćulić                                              

  • Plan for synchronization of activities and projects between key stakeholders in order to make the best possible programs for the students in Serbia. Presentation of Cross Training Management Program concept.
    Speaker: Prof Bojan Zečević and Miloš Tucaković
        • Creating an international platform of best young leaders in the industry, case study on People 1st UK.
          Speaker: John Humphreys         
        • Best practices in hiring and retaining top talent. Case study of St Bernardin Hotel Portorose, Slovenia.
          Speaker: Matjaz Žnidaršić         
        • Discussion and concluding remarks      

16.30 – 17.30 Congress Centre MASTER at Novi Sad Fair        

Speakers and Professors networking afternoon with students. Networking between students, professors, industry stakeholders, public sector representatives. Booths (stands) from Universities and Industry Exhibitors will display their programs and products as well as brochures and industry training opportunities. Universities will have their faculty programs displayed. Aim: Get to know each other better.

17.30 – 18.30 Congress Centre MASTER at Novi Sad Fair

Official Opening Ceremony

Key note speakers:

      • Professor Goran Petković: Importance of retaining young leaders in Serbia
      • Professor Rob Davidson: The war for talent: industry challenge for future
      • Rok Klančnik: To be or to have in international tourism: bridging the gap

19.00 - 21.00 GIARDINO bar club, EIAT cocktail; an invitation - only networking evening

Audience: EIAT Opening Ceremony attendees
(Please have your Opening Ceremony invitation with you)

Saturday, 27 September, Day 2 of EIAT

Aim of Day2: Introduce EIAT concept to all stakeholders involved in the process. Share idea of creating the platform of best students and introduce action plan that will start with implementation by the end of 2008.

09.30 – 10.30 Congress Center MASTER at Novi Sad Fair.  

Topic: Cross Training Management Programs
Moderator: Miloš Tucaković                                       
          • Presentation of Cross Training Management Program concept.
            Speakers: Milan Ćulić and Ana Trbović
          • International experience in the industry through industrial work placement and hands on in the industry in Serbia.
            Speaker: Branka Miladinović – former student, University of Novi Sad
          • Tourism management education: challenges for the future. A case study from a Dutch university of applied sciences.
            Speaker: Professor Niek Beunders
          • Discussion and concluding remarks will be made about the relevance of speakers experience for Serbian tourism management education and its graduates

10.30 AM – 10.45 AM coffee break

10.45  – 12.30 Interactive forum with students and round table.

Topic: Destination management and Public Private Partnership
Moderator: Professor Robert Maitland
          • How to create a unified brand through hundreds of partners: Case study on DMO’s role in tourism marketing in Turkey.
            Speaker: Professor Ige PIRNAR and Professor Ruhet GENÇ
          • PPP toolkit for tourism. Case study of Slovenia.
            Speaker: Gorazd Čad
          • ‘The Rainbow Nation’ – an African insight into Destination Management.
            Speaker: Rick Taylor
          • “An integrated approach to tourism destination in global environmental, social and economic strategy: case study of Budva, Montenegro”
            Speaker: Ana Tripković
          • Public Private Partnership as a Crucial Instrument for Bridging the Gap between Acquired Skills and New Competence Requirements.
            Speaker: Viktorija Bojović
          • Discussion and concluding remarks

12.30  – 13.45 Lunch

13.45 – 15.00 Interactive forum with students and round table

Topic: PR and communication
Moderator: Rob Davidson

        • Power of media and PR in the industry. Case study of Visit Britain.
          Speaker: Paul Gauger
        • Developing communication concept. Case study of TOURCOM.
          Speaker: Rok Klančnik
        • Open Channel – The Leadership of Tomorrow.
          Speakers: Susan Radojević and Barbara Best
        • Discussion and concluding remarks

15.00  – 16.15 Interactive forum with students and round table

Topic: Business Tourism
Moderator: Professor Rob Davidson

        • Concept for future growth of business tourism in Slovenia by retaining top talent.
          Speaker: Miha Kovačič
        • MICE Industry: Trends and Implications and a Case Study from Turkey.
          Speaker: Professor Ige Pirnar
        • Nurturing the next generation of leaders in the business tourism industry: an overview of current career development programmes in professional organisations.
          Speaker: Mady Keup
        • Discussion and concluding remarks will be made about the relevance of speakers experience for Serbian tourism management education and its graduates

16:15 – 16:30 coffee break

16:30 – 17:45  Interactive forum with students and round table

Topic: Executive hotel management
        • Developing talent capital needed for the Serbian Industry. Case study of Holiday Inn Belgrade.
          Speaker: Thomas Pavlović    
        • Hiring, Training and Retaining the Best Talent.
          Speaker: Milan Valčić
        • Strategies for defeating future challenges in hotel industry: Dejan Đorđević       
        • Discussion and concluding remarks will be made about the relevance of speakers experience for Serbian tourism management education and its graduates

17.45 – 18.45  Tourism Job Fair.

Networking afternoon with industry stakeholders in the MASTER Centre hall. Visiting stands and booths of each participant, speaking about job opportunities and cross training management programs. Time to fill in EIAT questionnaire regarding EIAT 2008 and future needs. This is where students will fill the questionnaires about their industry expectations with regards to the cross training management programs and about EIAT strengths and weaknesses so that EIAT 2009 can be staged even better than this one.

20.00  Lecturers and guests invitation only dinner at Salas Debeli Lad

20.00 Student networking evening (optional) TBA during EIAT